Free Return or Exchange Label + Package Protection

Order in the next days hours and minutes and get it by Tuesday, April 23 with express shipping!
$0.98

price
Refund Policy

WE WANT YOU TO BE COMPLETELY SATISFIED

We offer a 30-Day Money-Back Guarantee on all Crucible Jewelry Los Angeles items purchased through http://www.crucible.la/. We will accept items that are in original condition within 30 days. Your refund will be credited to your original payment method after we process your return. 

RETURNS

We recommend shipping your return via an insured delivery method. The item should be returned in “like new” original condition.

Before you return your item, please email help@crucible.la regarding your refund. Please include your order number in the email. 

Contact us to receive a free return shipping label.  Your refund will be credited to your original payment method after we process your return.

EXCHANGE

We are happy to assist with exchanges, please contact us at help@crucible.la regarding any exchange inquiries.

WARRANTY

Our quality is among the highest in the industry and we offer a ONE YEAR GUARANTEE on all items.

The guarantee covers the following:

  • Broken string or elastic
  • Cracked beads
  • Damaged lock or closure

Please note that our guarantee does not cover plating issues, or discoloration of beads and leather. This may occur due to improper use of your jewelry or chemicals/lotion used on the skin.

Warranty claims are subject to processing fees if past 30 days.

For more information check out our FAQs.

Shipping Policy

All orders placed before 12pm PST are shipped the same day. Typical delivery time frame is 2 business days for express shipping and between 5 to 10 business days for economy shipping. You will receive a tracking number when your order ships, keep an eye out after you place your order.

We offer Economy (USPS First Class Mail), Standard (USPS Priority Mail or FedEx 3 Day) and Express (FedEx 2 Day) shipping options. If you need an item overnighted please contact customer service for a quote.

International shipping is a flat rate shipping.  Duties and taxes charged in your country are not included in your order price and you may need to pay taxes to receive your jewelry.

For more information check out our FAQs.

Customer Reviews

Based on 3 reviews
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33%
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D
Dona Houssou

Free Return or Exchange Label + Package Protection

D
Delfino Amilcar Villa Ortiz

Free Return or Exchange Label + Package Protection

j
joseph menna
Insurance

misunderstanding. If you are unsure of product, purchase the return as I did. Otherwise you’re paying for your own shipment back, whereas they are offering it to you much cheaper

Hello there, thank you for taking the time to leave a review. We offer the option of purchasing a return or exchange label for added convenience and affordability. This ensures that in case of any uncertainty with the product, you have the option to easily return it without having to pay for the return shipment. We hope this clarification helps. Thank you for your support.