Laser Engraving Service
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Add this to your order with the item to be engraved. We will send you a mockup of the order for approval before we proceed with engraving.
Do not order this item alone, this is for engraving service and it MUST be ordered along with the jewelry item to be engraved. The items pictured are not included in the price of this item, it is used to demonstrate engraving only. The dog tag can be added to your order here. The bracelet can be added to your order here.
* Personalized items take 3-5 additional days to process. If your order is in a rush contact customer service for shipping options.
*Engraved products are final sale
*If the engraving is incorrect contact customer service
WE WANT YOU TO BE COMPLETELY SATISFIED
We offer a 30-Day Money-Back Guarantee on all Crucible Jewelry Los Angeles items purchased through https://crucible.la/. We will accept all items that are in their original condition within 30 days. Buyer pays for return shipping. Your refund will be credited to your original payment method after we process your return.
RETURNS
We recommend shipping your return via an insured delivery method. The item should be returned in “like new” original condition.
Before you return your item, please email help@crucible.la regarding your refund. Please include your order number in the email.
For a refund, items should be returned in “like new” condition. We reserve the right to refuse returns on scratched or damaged merchandise.
The customer takes care of the shipping and duties for returns.
Your refund will be credited to your original payment method after we process your return.
EXCHANGE
We are happy to discuss exchanges, please contact us at help@crucible.la regarding any exchange inquiries.
WARRANTY
Our quality is among the highest in the industry and we offer a ONE YEAR GUARANTEE on all items.
The guarantee covers the following:
- Broken string or elastic
- Cracked beads
- Damaged lock or closure
Please note that our guarantee does not cover plating issues, or discoloration of beads and leather. This may occur due to improper use of your jewelry or chemicals/lotion used on the skin.
Warranty claims are subject to a $10 processing fee plus $7.99 for standard return shipping or $11.99 for expedited return shipping.
Please contact help@crucible.la to proceed.
All orders placed before 3pm PST are shipped the same day. Typical delivery time frame is 2 days for express shipping and between 5 to 7 business days for standard shipping. You will receive a tracking number when your order ships, keep an eye out after you place your order.
We offer Economy (USPS First Class Mail), Standard (USPS Priority Mail or FedEx 3 Day) and Express (Fedex 2 Day) shipping options. If you need an item overnighted please contact customer service for a quote.
International shipping is a flat rate shipping. Duties and taxes charged in your country are not included in your order price and you may need to pay taxes to receive your jewelry.